This document details how long we store account information.

Operational data

  • Operational data, such as fax transactions (but not fax images) are stored for one year.
  • Fax images received through the Fax Tester service are stored for 90 days.

Security audit trail

All user actions are logged for security audit purposes. Such data is stored for 90 days.


We perform backups of various aspects of the system for disaster recovery purposes. Backups retain information which is no older than that detailed above.

This policy is subject to change.