White House aims to restore faith in government by improving services | Pittsburgh Post-Gazette
The goal is to implement most of the order’s changes across 17 federal agencies within the next year.
post-gazette.com

President Joe Biden signed an executive order Monday aimed at rebuilding the public’s trust in government…

The measure is aimed at reducing the current bureaucratic runaround, under which people often have to visit offices, endure long phone calls or struggle with the delays of mail and fax machines when trying to contact federal agencies.

Taxpayers will be able to schedule callbacks with the IRS instead of waiting on hold or having to manage issues through letters and faxes.

White House aims to restore faith in government by improving services , Pittsburgh Post-Gazette