Test Scan to Email on a Fujifilm Apeos

Check that your Fujifilm Apeos or ApeosPort can send scans by email: send a scan to one of our free test addresses and see it online in a minute or two. This guide gives the settings on the control panel and in Internet Services, the machine's own web page, for current Apeos models and for older models sold under the Fuji Xerox name.

Our fax numbers are also email addresses. Use one of our fax numbers, digits only, followed by @faxbeep.com.

How to test scan to email on your Fujifilm

Follow these four steps to check that your Fujifilm can send scans by email.

1. Copy a test address

Use one of our fax numbers, digits only, followed by @faxbeep.com.

2. Send from your Fujifilm

Tap Email, type the address with the keyboard, and scan 2 or 3 pages as one .pdf file.

3. See the result

Your scan appears on our home page in a minute or two, marked "Received by email".

4. Check the quality

Look at the orientation, the clarity and the page count.

Before you send: check these settings

Scan 2 or 3 pages, not one. With 3 pages, you can see at once if the machine sends one file for each page. Use PDF at 200 dpi, in black and white or color.

[Split Send] makes several emails or parts. [Split by Page] sends the pages in separate emails, and each email arrives here as a separate test. [Split by Data Size] cuts one email into parts that only some mail programs can join. Keep [Split Send] off.

[.tif/.jpg (Auto Select)] makes one file for each page. It saves color pages as .jpg and black and white pages as .tif, page by page. Use [.pdf].

The [URL] destination stores the scan on the machine and emails a download link, and only to the address of the person who signed in. It does not attach the file, so it cannot pass this test.

Send the test from the control panel

You do not need to add our address to the address book. Type it in.

1. On the Home screen, tap [Email].
2. Tap the recipient field and type the test address with the keyboard.
3. Tap [Features]. Check that [File Format] is [.pdf] and that [Single File for Each Page] is not ticked.
4. Put 2 or 3 pages in the document feeder and tap [Start].

Set up the outgoing mail server (SMTP)

The machine sends the scan through your mail server. Open Internet Services: type the machine's IP address in a web browser, and log in as the administrator.

1. Click [Network], then [Protocols], then [SMTP].
2. Enter [Device Email Address]. This is the sender address of the machine.
3. Under [Server Settings], enter [Server Address] and [Outgoing SMTP Port Number]. The port is the number of the connection on the mail server. Microsoft 365 and Gmail use 587.
4. Set [SSL/TLS Communication] to match the server: STARTTLS for port 587. STARTTLS turns on encryption (TLS) on a normal connection.
5. Under [SMTP Authentication], set [Email Send Authentication] to [SMTP AUTH], and enter [SMTP AUTH Login Name] and [SMTP AUTH Password].
6. Click [Start] under [Connection Test].

On the control panel, the same settings are at [Device] > [Network Settings] > [Outgoing/Incoming Email Settings] > [SMTP Server Settings]. Check also that the send port is on: [Network Settings] > [Port Settings] > [Send Email] > [Port Status] > [Enabled].

For Gmail, check your model's manual. Gmail usually needs smtp.gmail.com, port 587, and an app password: a separate password that Google makes for one device, when 2-Step Verification is on.

What you can send

TIFF, PDF or JPEG. One file, up to 20 pages and about 5 MB. No PDF passwords.

If your printer makes one JPEG file for each page, set the file format to PDF or TIFF. Then all pages arrive in one file.

What the result tells you

This test checks two things: that your machine can send email, and how the scan looks when it arrives. It does not test a phone line.

What each result means on a Fujifilm Apeos:

For other printers and copiers, see the scan to email test.

Messages we send back

We do not send a reply email. If we cannot accept your scan, we refuse the email with a short message. Your mail server reports the message, and many printers show or print it.

Fujifilm error codes

These codes come from the machine, not from us. They mean that the email did not leave your machine.

After the Microsoft 365 change

Microsoft plans to turn off password sign-in for sending mail from devices (SMTP AUTH with basic authentication) by default for existing Microsoft 365 tenants at the end of December 2026. A machine that sends through smtp.office365.com with a user name and password can stop sending on that date. Change it to the Microsoft sign-in (OAuth), or to a relay, then send a test to one of our addresses.

OAuth is the Microsoft sign-in, which gives the machine a token in place of a stored password. Fujifilm says you set it in Internet Services, not on the control panel. Update the firmware first: Fujifilm has published the firmware that each Apeos model needs. Then, on the [SMTP] page, set [Service Provider] to [Exchange Online / Outlook.com] and click [Save]. On the [Enter Authentication Code] screen, click [Next] and sign in. The signed-in address becomes the [Device Email Address]. Under [Apps] > [Email] > [Common Settings], turn off [Use Email Address of Logged-In User] and set [Edit "From" Field] to [Disabled]. Older ApeosPort-IV, ApeosPort-V, DocuCentre-IV and DocuCentre-V models get no update: send through a relay or another mail service.

See Recent Test Results